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AI Usage Policy

Last updated: 8 December 2025


At SIM Consulting Ltd, we use artificial intelligence (AI) as a supportive tool to enhance the quality, efficiency and insight of our work - never as a replacement for professional expertise or human judgment. Our consulting, analysis and recommendations remain firmly grounded in experience, evidence and critical thinking.

 

AI is used thoughtfully, responsibly and proportionately, in ways that benefit our clients while upholding the highest standards of confidentiality, accuracy and ethical practice.

 

1. AI Supports - But Does Not Replace - Professional Expertise
 

AI plays a supporting role in our work.


Every strategic recommendation, analysis output, report, or piece of advice is:
Interpreted, validated and approved by an experienced consultant

  • Subject to human quality control and contextual judgement

  • Produced in line with relevant professional standards, regulations and best practice


AI is never used to make automated decisions or final recommendations.

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2. How We Use AI in Practice
 

SIM uses AI tools selectively and only where they provide measurable value. Examples include:


a) Research Acceleration
AI helps us:

  • Scan documents, policies or datasets more efficiently

  • Surface relevant industry insights and frameworks

  • Summarise information for internal analysis


This allows us to spend more time on deeper evaluation and tailored strategy.


b) Drafting and Document Preparation
AI may assist with:

  • Early-stage drafting of internal notes, outlines or structure

  • First drafts of repeatable, non-sensitive sections of deliverables

  • Improving readability or clarity in internal documents

 

All client-facing work is reviewed, edited and finalised manually.


c) Operational Efficiency
AI supports internal processes such as:

  • Meeting note transcription

  • Categorising information

  • Summarising complex conversations for internal reference

  • Preparing project summaries


This helps improve accuracy and turnaround times.

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3. Responsible & Ethical AI Use
 

SIM Consulting applies a cautious, evidence-based and transparent approach to AI adoption.

 

a) Protection of Client Confidentiality
We do not input:

  • Client names

  • Commercially sensitive data

  • Confidential project details

  • Personal data

 

into publicly hosted AI tools.


Where AI tools are used with any identifiable data, they must be:

  • Securely hosted

  • GDPR-compliant

  • Covered by appropriate contracts and data processing agreements

  • Restricted to authorised personnel


b) Human Oversight at Every Stage
No AI-generated content is ever provided directly to clients without:

  • Manual review

  • Editing

  • Fact-checking

  • Contextual interpretation


c) Reducing the Risk of Bias
AI tools can generate biased or inaccurate outputs.

 

We actively mitigate this through:

  • Expert review

  • Cross-checking with authoritative sources

  • Using multiple inputs rather than relying on a single tool

  • Avoiding AI use in areas requiring sensitive or high-stakes interpretation


d) Transparency
We believe in open communication.

 

If AI has contributed meaningfully to a document, analysis or deliverable, we are happy to explain:

  • Where it was used

  • How it supported the work

  • What human checks were applied

 

4. Ongoing Learning and Continuous Improvement

 

AI capabilities evolve rapidly, and so do the expectations of clients and regulators.

 

We commit to:

  • Regularly reviewing our AI tools and internal AI governance

  • Assessing new technologies cautiously before adoption

  • Maintaining staff awareness around responsible AI use

  • Ensuring our practices remain in line with current UK guidance and industry standards


Our aim is to use AI in ways that enhance the value we deliver - not as a shortcut, but as a complement to deep experience and thoughtful analysis.

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5. Questions About Our AI Use

 

If you have any questions about how SIM Consulting uses AI, please contact:
Email: info@simconsulting.co.uk


We’re always happy to discuss our approach and provide clarity on how AI contributes to our work.
 

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